Faqs

FAQs –

Q1. Are your products original?

Yes, we sell 100% original and high-quality products. Every item is carefully quality-checked before dispatch.

Q2. How long does delivery take?

Delivery within Pakistan usually takes 3-5 working days. Remote areas may take 1-2 extra days.

Q3. Do you offer free delivery?

Yes! We offer free delivery nationwide on all orders.

Q4. How can I pay for my order?

We offer Cash on Delivery (COD) and bank transfer options (pay first only for online payment). You can pay when your order arrives .

Q5. What is your return/refund policy?

We offer a 7-day return/refund policy in case of wrong or damaged products.

You must contact us on WhatsApp within 7 days of receiving your order.

You must provide an unboxing video as proof.

The product must be unused and in original packaging.

Q6. Do you offer exchanges?

Yes, exchanges are available within 7 days under the same conditions as returns (WhatsApp contact + unboxing video).

Q7. Do you provide gift packaging?

Yes, we offer premium gift packaging for an additional charges.

Q8. Can I track my order?

Yes, once your order is dispatched, you’ll receive a tracking number via WhatsApp or email.

Q9. Can I cancel my order?

You can cancel your order before it has been dispatched. Once dispatched, cancellation is not possible.

Q10. How can I contact you?

📞 WhatsApp/Call: 0318-5344487
📧 Email: Glamorahstore@gmail.com
⏰ Timings: 24/7 (Monday to Sunday)